Products / Services
Logicall will operate 24 hours a day, 7 days a week. Our typical range of
service solutions are outlined as follows:
LogiCall’s service solutions are tailored and designed to fit the
clients’ needs. Customized solutions allow extensive savings and increased
revenue.
Our clients can choose from a variety of services through the following
channels: voice, email, fax and web-based support.
1133 Chino Roces Avenue, Corner Metropolitan Avenue, Makati
City, Philippines
inquiries@logicallinc.com.
Customer service / Customer Care
account maintenance, Service dispatch, Customer relations,
Up-sell and Cross- sell
•Technical support services
Installation support, Trouble shooting and Usage support
• Service Fulfillment
• Inquiries/ Requests / Complaints handling
• Order Taking / Message Handling
• Reservations/ Authorizations
• Loyalty/ Rewards
• Dealer Locators
• Data entry / Collection
• Telemarketing
• Lead generation
• Marketing research
Outbound B2B surveys, and a full range of high-quality,
low-cost e-mail response and quality assurance services
• Bills Delivery and Collection programs
• Anti-attrition/ Reactivation of Accounts
• Announcements/ Advisory / Call / Message dunning
• Product/ Service Fulfillment through Delivery Services
• Other marketing promos customized per clients needs
• Back office work
• Payment and claims processing
• Value- added medical transcription
• Accounting and financial systems management
• Call Center Solutions
• Web-enabled Customer Relationship Management Services
• Web-enabled Technical Helpdesk
• Database Management
• Accounts Development
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