LOGICALL operates 24 hours a day, 7 days a week. Our typical range of service solutions are outlined as follows:

Inbound Teleservices (Call Handling)

• Customer Service / Customer Care
• Technical Support Services
• Service Fulfillment
• Inquiries Requests / Complaints Handling
• Order Taking / Message Handling
• Reservations/ Authorizations
• Loyalty/ Rewards
• Dealer Locators
• Data Entry / Collection

Outbound Teleservices (Call Making)

• Telemarketing
• Lead Generation
• Marketing Research
• Outbound B2B surveys, and a full range of high-quality, low-cost E-mail Response and Quality Assurance Services
• Bills Delivery and Collection programs
• Anti-attrition/ Reactivation of Accounts
• Announcements/Advisory/Call/Message Dunning
• Product/Service Fulfillment through Delivery Services
• Other marketing promos customized based on client needs
• Our clients can choose from a variety of services through the following channels: voice, email, or Web support